Polar Help Desk 5 in Shop!
We are proud to announce that Polar Help Desk 5 is available in our shop.
Polar Help Desk 5
You can download Polar Help Desk 5 with one free license and buy additional licenses for your supporters at our shop. Each license costs $250. Upgrade tool is included, we have tested it extensively on our own databases and databases of our customers, but we advise you to backup your existing database before you try upgrading help desk you use.
Upgrading to Polar Help Desk 5
Please upgrade to last version 4.1.23.0 of Polar Help Desk 4 before trying to upgrade to Polar Help Desk 5. Full support for Polar Help Desk 5 is available at support@polarsoftware.com.
Polar Help Desk 5 Free
You can download and use Polar Help Desk 5 for free as fully functional help desk software with 1 named license. Free version contains non-obtrusive textual Google Ads which will be removed as soon as you buy at least one license.
Short Guide Through the Successful Help Desk ITIL Implementation
When companies find themselves overwhelmed with work or experience problems such as:
- unavailability to track and manage support resources
- lack of relevant metrics for planning activities
- constant repetitions of same problems
- undefined procedures for managing incident or service requests
- unidentified support staff expenses
- reduced productivity and increased costs
- declining sales due to lower customer trust
they start considering automation of customer support services through a help desk software solution and adoption of ITIL best practices. For a successful implementation, when we talk about spending business dollars, acquiring a software solution is among last steps. Running a customer support in effective manner usually needs more than just a piece of software, and focus should be on ITIL implementation since that will increase the business value of IT and influence the result. Read more
Help Desk Software Makes a Difference
What is the most powerful (and free!) way in marketing products or services in the history? Word-of-mouth marketing! You must find the ways that will get you into your customer’s hearts and make them spread only good words about you. Probably the best way to do it is through excellent and reliable Customer service.
In today’s changing and competitive environment, new products and services arrive on the market daily. Acquiring new clients is harder than ever and losing existing customers is easier than ever. They just go somewhere else. They keep you awake at night.
Advertising space you pay, you invest a lot of money to make some money and you are still not sure if your ad is one of the many others that people are confused by.
Instead of advertising, have you ever considered improving services and tools that you already have – the real ways that will get you into your customer’s hearts and make them spread a good word about you? Read more
