Polar Help Desk 5.0.101

Polar Help Desk 5.0.101 is released. Please download it and make upgrade.
This is our third edition this month : )
We fixed few bugs and build new features in this release:

  • Fix major problem with IE7 and compatibility mod in IE8 described in last blog post Issues with IE8 and workaround . Our suggestion: download and use Firefox or Google Chrome . More standard compliant, faster, secure, than IE.
  • User ID in the auto-populate dropdown
  • Categories, Closures and Incident Origins are now ordered  alphabetically  not by ID.
  • Add requested  feature from customer: ” I really like the way an incident can have multiple work orders assigned to different people.  I also like how I can see a listing of these work orders when I open the incident.  But can the following be added to the listing on the incident:  Status (Open, closed, etc.), who it’s assigned to and the deadline? “
  • Feature: when contact is deselected, all accounts become available for selection
  • windows 7/2008 setup improved
  • Fix problem with MS Exchange email server
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