Issues with Internet Explorer 8 and workaround

We are preparing to fix this issue in the next version but until then you can use this workaround

If you are having user interface issues with Internet Explorer 8, here are the steps you can take to resolve them.

In Internet Explorer 8, go to Tools menu, and then click on Internet Options. Once the window opens:

  1. On Security settings tab, Disable InPrivate browsing and reduce Internet settings to minimum (move the slide to the bottom). You disable InPrivate browsing by unchecking “Enable protected mode”. Note you need to do this for the “Internet” and optionally “Local Internet”. Also keep in mind that not all installations of IE8 will have this option.
  2. On Privacy settings tab, allow all cookies by moving the slide to the bottom.
  3. Now Go back to Tools menu and click on Compatibility View Settings. Uncheck “Display internet sites in compatibility view”. This needs to be done to prevent IE8 from slipping into IE7 compatibility mode.

Please make sure to restart IE because changes will not always take effect until you do!

Known issues with IIS7 configurations.
1. WebDav may cause issues by interfering Polar Help Desk Url Rewriter handlers. To resolve this, just remove WebDavModule from IIS7 Modules list for the Polar Help Desk web application.

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Comments

4 Responses to “Issues with Internet Explorer 8 and workaround”

  1. Polar Help Desk 5.0.101 | Polar blog on June 17th, 2010 12:23

    [...] major problem with IE7 and compatibility mod in IE8 described in last blog post Issues with IE8 and workaround . Our suggestion: download and use Firefox or Google Chrome . More standard compliant, faster, [...]

  2. | Polar blog on September 20th, 2010 20:36

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  4. Deangelo Mill on June 3rd, 2011 02:21

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